To treat each customer with respect and dignity. To take the extra time to get it right.
We constantly strive to really fix computers right. I as the owner can delegate authority but not responsiblity. So I do all I can to ensure that the repairs we do are the right ones, for the right price.
My door is open, and we will go out of our way to get your repair or project done right.
Communication is the key to a relationship, so many times things are wrong, and can’t be righted without knowledge of the issue.
We put a 30 day warranty on our labor, and all parts sold have the warranties clearly stated.
We model our work flow like auto repair in WA State, a written estimate, communication of any additional charges or changes. And customer approval at any important decision.
We record the nomenclature and mark all equipment checked in and store your property securely monitored with modern surveillance systems.
We are licensed and insured. Details on request.